We safeguard the details you trust us with.

Information we collect

We only ask for the details needed to qualify projects, run demos, and support live engagements. Depending on how you interact with us, we may collect:

• Enquiry information – name, email, phone, company, website, and project notes submitted through our forms or scheduling tools.
• Account and proposal access data – credentials you create, audit logs, signatures, and files you upload to collaborate on proposals or contracts.
• Usage and device data – product analytics, approximate location, and technical diagnostics that help us harden performance and security.

How we use your data

Every data point supports a faster, more tailored build. Typical uses include:

• Planning prototypes, statements of work, and onboarding roadmaps based on the goals you share.
• Delivering secure proposal spaces, dashboards, and signature experiences hosted by Smart Designs.
• Sending operational updates, invoices, and support messages relevant to your engagement.
• Monitoring platform health, debugging issues, and preventing abuse of Smart Designs infrastructure.

When we share information

We do not sell or rent personal data. We may share limited details with trusted providers that help us operate, such as cloud hosting, analytics, payment processing, or contract management partners. Each partner is vetted for security and bound by confidentiality commitments.

If a project involves subcontractors or specialist partners, we will identify them in your agreement before any data is exchanged.

Your choices and rights

• Access or correction – request a copy of your data or ask us to update inaccurate details.
• Deletion – ask us to remove your records when they are no longer needed for legal or contractual reasons.
• Marketing preferences – opt out of non-essential updates at any time. We only send campaign material with explicit consent.

Email hello@smartdesigns.online to exercise your rights or raise a concern. We respond within two business days.

Security and retention

Smart Designs runs on ISO-ready processes with encryption in transit and at rest, access controls for our team, and continuous monitoring across our infrastructure partners. We retain project records only for as long as they are operationally or legally required, then archive or delete them securely.